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Your Questions, Answered

Everything you need to know about ShareLocket Albums. Can't find what you're looking for? We'd love to help →

  • How much does an Album cost?
    An Album is $30 — a one-time purchase, and it's yours forever. You can keep adding photos, videos, stories, and updates whenever you like, with no time limits and no extra fees. If you'd like guests to leave their own memories too, you can optionally add Chorus for $15/month, which turns on the Chorus on all of your Albums for guest contributions.
  • Is my Album private?
    Yes — private by default. Your Album is invitation-only: never searchable, and never visible to anyone you haven't personally invited and approved. If you ever want to, you can choose to make an Album public so anyone with the link can view it — and even then, commenting stays limited to the guests you invite. You're always in control of who can see and contribute.
  • How do I invite my people?
    Once your Album is set up, you can send warm, personal invitations by email or text message. Each person gets a unique link. When they click it and sign up (or sign in), you'll get a request to approve them. You decide who joins — it's your Album, your circle.
  • What happens if I don't add Chorus?
    Nothing changes for you. Your Album is yours forever, and you can keep adding photos, videos, stories, and updates anytime. The Chorus is purely optional — it's only there if you want to invite guests to leave their own memories in the Chorus. You can add it anytime, and stop it anytime.
  • What does the Chorus subscription include?
    For $15/month, Chorus opens the Chorus on all of your Albums so guests can leave their own photos, videos, stories, and comments alongside yours. It's a single subscription that covers every Album you own. You can start or stop whenever you like, with no penalty — pausing just closes the Chorus to new contributions, while everything already shared stays exactly where it is.
  • Can a co-editor subscribe to Chorus on my Album?
    No — only the Album owner can subscribe to Chorus. If you're a co-editor on someone else's Album, your subscription only applies to the Albums you own, not theirs. If you'd like guests to share memories on your Album, you (as the owner) are the one who subscribes.
  • What kinds of memories can people share?
    All kinds! ShareLocket supports photos (JPG, PNG, HEIC, WebP), videos (MP4, MOV), voice notes (M4A, MP3, WAV, OGG), and written stories. Everyone can share in the way that feels most natural to them.
  • Can I give an Album as a gift?
    Absolutely! You can purchase an Album credit as a gift for someone special. They'll receive a lovely email letting them know, and they can set it up for whatever occasion they choose.
  • How many people can contribute?
    There's no limit at all. Your Album can have a small group of close family or hundreds of friends and colleagues — whatever feels right for your occasion.
  • Can I moderate content on my Album?
    Of course. As the Album owner, you have full control. You can review, hide, or remove any contribution at any time. You can also remove a member if needed. Your Album, your rules.
  • Is ShareLocket accessible?
    We care deeply about accessibility. ShareLocket is built to meet WCAG 2.1 AA guidelines, with proper keyboard navigation, screen reader support, visible focus indicators, and good colour contrast. If you ever run into an issue, please let us know at [email protected].
  • How do I get in touch?
    We'd love to hear from you! You can reach us at [email protected]. We do our best to respond within one business day.