Why was my invitation message blocked?

Why your invitation message was blocked

Before we send your invitation on your behalf, we take a quick, automatic look at the message you wrote. It's a friendly safety check that helps keep ShareLocket welcoming for everyone — your guests included.

Once in a while, the check flags something in a message and pauses the send. This is automatic and isn't a judgment about you — sometimes a perfectly innocent word or phrase is caught by mistake. When that happens, we'll let you know which message needs a small edit so you can send it right away.

How to send your invitation

1. Open your album and tap the Invitation tab.
2. Look at the highlighted email message. (Text-message invitations use a fixed message we write for you, so they're never blocked.)
3. Read it over and gently reword anything that might have tripped the check. Removing links, strong language, or anything that reads like spam usually does the trick.
4. Your changes save automatically a moment after you stop typing.
5. Head back to the People tab and send your invitations again.

A few things that help

• Keep your message warm and personal — a short note about your album and why you'd love them to join works beautifully.
• Leave links out. Your invitation already includes a private link to your album, so you don't need to add one.
• If you'd rather not fuss with it, tap Reset to default below the email box to go back to our friendly starter message, which always sends.

Still stuck?

If you've edited your message and it still won't send, please reach out using the Still stuck? Message us link at the bottom of the Help panel. We're happy to take a look and help you get your invitations out the door.