Troubleshooting

Common issues and how to fix them.

• Verification Email Not Arriving?

  What to do if you can't find your verification email.

• Having Trouble Uploading?

  Tips for fixing photo and video upload issues.

• How to Report a Bug

  Let us know about something that isn't working right.

• Why can't I add this phone number?

  Some phone numbers — like landlines — can't receive text messages. Here's what to do if yours isn't being accepted.

• Why was my invitation message blocked?

  If your custom invitation message can't be sent, here's why — and how to get it on its way.