Downloading Your Data
Request a copy of everything we have on file for you.
Your Data, Anytime
You have the right to a copy of your personal data. Here's how to get it:
- Go to Your Profile.
- Scroll down to Your data, your choice.
- Tap Request My Data.
We'll put together a file with your account information, albums, photos, and messages. When it's ready, we'll send you an email with a secure download link.
Good to know
- It can take a little while to prepare your file, especially if you have lots of photos and videos. We'll email you as soon as it's ready.
- You can request a new download once every 24 hours.
- The download link in the email is secure and meant just for you.