Your Account

Profile settings, security, and login help.

• Update your name, email, phone, or photo

  Where to change your name, email address, phone number, and profile photo on Your Profile, with links to the step-by-step guides.

• Changing Your Password

  Change your password from Your Profile, add one if you signed up with Google, Apple, or a passkey, or reset a forgotten one from the sign-in page.

• Signing in with two-factor authentication

  If your account uses two-factor authentication, here's how to enter your authenticator or backup code when you sign in.

• Sign in with a passkey instead of a password

  Add a passkey so you can sign in with your face, fingerprint, or screen lock. Here's how to set one up, rename it, or remove it.

• Lost your device? Recover your account

  Lost your passkey or device? Get back in with codes sent to your email and phone. No phone on your account? Your email code, then a 24-hour wait.

• Change or add an email address

  Change the email on your account, keep up to 5 addresses, choose your primary, and use any verified one to sign in or accept invitations.

• Changing Your Phone Number

  Switch the phone number on your account, verify a number that's already there, and why your profile shows only its last four digits.

• Add extra phone numbers for invitations

  Add up to 3 phone numbers to your account so invitations texted to any of them find you, and choose which one is your primary.

• Add or change your profile photo

  Upload, crop, or remove the photo that appears next to your name on albums, circles, and comments. Photos can be up to 5 MB.

• Choose which emails and texts you get

  Choose how often you get emails about your albums, whether you hear about new features, and your text message choice, on Your Profile.

• Download a copy of your data

  Request a copy of everything we have on file for you. We email you when it's ready, and the file waits on your profile for 7 days.

• Delete your account

  How to delete your account, the 72-hour window to change your mind, and what happens to albums and to what you shared in circles.

• A change you didn't make

  Got an email about a change to your account that you didn't make? Here are the steps to secure your account and tell us about it.

• Making sure your email address is valid

  Common reasons an email address isn't accepted, like a .con typo or a stray space, and how to enter one we can deliver to.

• Your account and your circles

  Find your private settings for each circle on My Account, including your circle email address, and see your name, photo, and circles.

• Linking Google or Apple to your account

  When we ask for your password during a Google or Apple sign-in, here's why — and what to do.

• About me: bio, birthday, and what's picked up

  Tell people a little about yourself, choose whether they see your birth year, and check what your Circle has picked up about you.