Change or add an email address

Changing the email on your account

Switching to a different email address takes a minute:

1. Open Your Profile and find Email under Staying in touch.
2. Tap Add email and type your new address.
3. Check that inbox for a 6-digit code and type it in to verify the address.
4. Tap Make primary next to the new address.

Your new address is now the one we use for account notifications and receipts. Your old address stays on your account too, so invitations sent to either one still find you. If you'd rather not keep it, tap Remove next to it.

Managing your email addresses

You can keep up to 5 email addresses on your ShareLocket account at the same time. That's helpful if friends and family know you by different addresses, or if you'd like one address for personal use and another for work.

Your primary address

One of your addresses is always your primary. That's where we send your account notifications, important alerts (like sign-in activity or password changes), and email receipts. We only send to one inbox at a time so we don't fill up several of yours with the same message.

What every verified address can do

Once an address is verified, you can:

• Sign in with it. Use any of your verified addresses on the sign-in page — you'll always land in the same account.
• Accept invitations sent to it. If a friend invites you using one of your verified addresses, we'll match it to your account automatically and add the album to your shelf.

Addresses you haven't verified yet can't sign in or match invitations — they're just waiting for you to confirm them.

Adding a new email address

1. Open Your Profile.
2. Under Staying in touch, find Email and tap Add email.
3. Type the address you'd like to add and tap Send verification code. We'll email a 6-digit code to that address.
4. Open the inbox for the new address, find the email from us, and copy the code.
5. Back on ShareLocket, paste or type the code and tap Verify email. The address now shows up in your list without the Pending verification label.

If the code doesn't arrive within a few minutes, check your spam folder. You can also tap Resend code next to the pending address to send a fresh one. Codes expire after 24 hours.

Making an address your primary

1. In the Email section, find the verified address you'd like to make primary.
2. Tap Make primary next to it and confirm.

From then on, all notifications and account alerts go to that address. As an extra safety check, we'll also send a one-time message to your old primary letting you know the change happened — that way, if it wasn't you, you'll spot it right away.

You can only promote an address that's already verified. Pending addresses don't show a Make primary button until you've entered the code.

Removing an email address

1. In the Email section, find the address you'd like to remove.
2. Tap Remove and confirm.

A few notes:

• You can't remove your primary address. If you want to remove the address that's currently primary, make a different verified address primary first, then remove the old one.
• You always need at least one verified address on your account, so we won't let you remove the last one.
• After you remove an address, any future invitations sent to it won't match your account automatically. (Invitations you've already accepted stay in place — they're tied to your account, not the address.) If you'd like to keep matching, add the address back any time.

If an address is already in use

Each email address can only belong to one ShareLocket account. If you try to add an address that's already on someone else's account, we'll let you know — but we won't tell you who has it. To use that address, sign in with it instead, or ask the other account holder to remove it from theirs.