Signing in with two-factor authentication
If your account uses two-factor authentication, here's how to enter your authenticator or backup code when you sign in.
Signing in with two-factor authentication
If you already have two-factor authentication on your account, we'll ask for a code after your password.
- Sign in with your email and password.
- Open your authenticator app and enter its six-digit code in Authentication code. You can also use one of your eight-character backup codes.
- Tap Verify to finish signing in.
Keep your backup codes somewhere safe.
Signing in with a passkey already proves it's you, so you won't be asked for a code.
Can I turn it on or off?
Two-factor authentication can't be turned on or off from your profile. If we told you it changed and it wasn't you, follow A change you didn't make.
Lost your authenticator app?
If you can't use your authenticator app or a backup code, contact us and we'll help you get back in.
For another way to keep sign-in simple, you can add a passkey from your profile.